Believable Broadband for Business, Four Scenarios; Columbia University Center for Telecommunications and Information Studies: Project on Integrated Broadband Networks
Computer-Based Teleconferencing: Effects on Working Patterns; published in Journal of Communication, Vol. 29, No. 3, Summer 1979, pp. 30-41, reprint.
What to Expect from Teleconferencing; published in Harvard Business Review, March/April 1984, pp. 4-10